Impact your employees' engagement and build a customer-centric culture to help ensure success in implementing your Customer Experience strategies.
Employee Experience (EX) includes the set of methodologies, tools and technologies to understand, innovate and manage your Employee Experience, and align the entire organization to optimize the impact on business objectives.
Voice of Employee (VoE)
Implement a system to capture and act based on your employees’ feedback.
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Employee Journey & Working Personas
Understand your employees needs and motivation and use the employee journey to identify the moments of truth for innovation.
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Employee Experience Design
Apply innovation and design methodologies to improve the experience you deliver to your employees.
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CX Culture Program
Develop a customize plan to work on the company culture around customer experience using gamification and employee engagement tools.
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CX Training Program
Develop a training program customize for your company around Customer Experience to accelerate the organization transformation around CX strategies.
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