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Articles, news and opinions from our expert
consultants on Customer & Employee Experience.

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How can I use the Kano Model to Improve my Product?

We will not tire of highlighting the importance of listening to customers to understand them and give them the best experience, ...

The 4 BIG Trends in the Insurance Sector

Immersed in the midst of a pandemic during the 21st century, there are many doubts concerning almost all the sectors of the Econ ...

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