Name: Smart Plus Customer Journey (Document in Spanish)
Price: 6450.00 USD
Availability: InStock

Smart Plus Customer Journey (Document in Spanish)

The perfect solution to segment and differentiate the experience according to the types of customers or business of your company.

About this publication

Content

Find out about the Smart Customer Journey plans available. The Smart Plus edition is the perfect solution to segment and differentiate the experience according to the types of customers or businesses of your company.

Publication authors

About

Pablo Fiestas

Director CX de operaciones internacionales, VP Customer Success, experto en CEM y Transformación Digital.

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The Customer Journey is a tool that allows you to visualize the complete experience of the customer with the company throughout the life cycle, mapping in a single view all the relevant information about the stages and points of contact. Analyzing the complete experience from the customer's side allows to identify improvement opportunities that impact the experience and the customer's perception, generating a differentiating experience. Discover the available plans of Smart Customer Journey Smart The perfect solution to start understanding your customers' Customer Journey For more information visit Smart Customer Journey *Product available in Spain. Soon it will be available in the rest of the countries.