To compete and differentiate in the customer experience, companies need references that allow us to compare ourselves with the rest of the market. In addition, customer expectations are no longer generated by your main competitors, but depend on the experience that the customer lives with the leading companies in any sector. test.
BCX (Best Customer Experience) is the main benchmark for Customer Experience in Latam region. Based on more than 50,000 consumer opinions, we obtain information from more than 200 companies to compare your company with your main competitors and with brands that are achieving a greater emotional bond with their consumers.
Inspire me about Best Customer Experience (BCX)
Resulta encomiable lo que algunas compañías están realizando en términos de Experiencia de Cliente durante los últimos meses en Latinoamérica. La ...more info.
The Expert Review
Conoce todo lo que puedes encontrar dentro del benchmark de experiencia BCX para innovar y diferenciarte de tus competidores
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We invite you to coordinate a 30-minute conversation to tell you more and share our experience with other companies with our Customer Experience and Employee solutions.