IZO Solutions

IZO Insights

Best Customer Experience (BCX)

Need

To compete and differentiate in the customer experience, companies need references that allow us to compare ourselves with the rest of the market. In addition, customer expectations are no longer generated by your main competitors, but depend on the experience that the customer lives with the leading companies in any sector. test.

Solution

BCX (Best Customer Experience) is the main benchmark for Customer Experience in Latam region. Based on more than 50,000 consumer opinions, we obtain information from more than 200 companies to compare your company with your main competitors and with brands that are achieving a greater emotional bond with their consumers.

Inspire me about Best Customer Experience (BCX)

Rankings BCX 1T 2018

Inspiration

Rankings de las mejores compañías iberoamericanas en experiencia de cliente según los consumidores.Los países medidos son: Argentina, Chile, Colombia, ...

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BBVA Continental, Claro Perú y Movistar México reciben los Sellos BCX

Article

Resulta encomiable lo que algunas compañías están realizando en términos de Experiencia de Cliente durante los últimos meses en Latinoamérica. La ...

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The Expert Review

Conoce todo lo que puedes encontrar dentro del benchmark de experiencia BCX para innovar y diferenciarte de tus competidores