Working on Customer Experience requires to understand the main tools, methodologies, best practices and trends that apply to the customer relationship management. Customer Experience Professionals need to be connected to this information and have access to high quality documents to find answer to the questions and challenges that we face everyday.
IZO Insigths BASIC Subscription gives access, up to 3 people in your organization, to all of the premium content available in the IZO Store during 12 months. More than 2.000 documents with the best trends studies, benchmarks, best practices, articles and toolkits to find inspiration, training and knowledge to apply in the improvement of the Customer Experience of your company.
Inspire me about IZO Insights BASIC Subscription
En esta década hemos descubierto más claves sobre el cerebro y el comportamiento del consumidor que en los últimos 40 años. Para entender a nuestro ...more info.
Managing the 4D: the Time If you like science fiction, you’ve probably lined up to see “Interestelar”. Half of you hated it, the other half, loved ...more info.
Do you want more information?
We invite you to coordinate a 30-minute conversation to tell you more and share our experience with other companies with our Customer Experience and Employee solutions.