Experience Economics | IZO
logo_izo

Izo Solutions

Experience Strategy

Experience Economics

Need

Customer Experience management requires controlling and monitoring the key metrics from the customer relationship, deployment of culture experience, competition, and the income statement.

Solution

SOLUTION:Build your Customer Experience economics model from the information available in order to best explain the impact Customer Experience is having on your organizations results.

The IZO Experience economics methodology has been recognized as the best tool to analyze the business impact of Customer Experience strategies by the DEC Association (Development of Customer Experience) through the DEC Selection label.

Inspire me about Experience Economics

(Español) COOPESERVIDORES: Economics de la Experiencia IZO “La Bolsa de la Experiencia”

Case studies

Sorry, this entry is only available in European Spanish and European Portuguese. ...

more info.

Guía DIY Economics de la Experiencia

Inspiration

Aplicando estrategias de CX, puedes conseguir ganar hasta 30 millones de dólares. Por ejemplo, si conseguimos aumentar la lealtad de nuestros consumidores ...

more info.

ROI THE CUSTOMER EXPERIENCE

Article

Durante mucho tiempo, las empresas han puesto el foco en diseñar productos diferenciales, estar presentes en el mejor lineal del punto de venta, fidelizar ...

more info.

(Español) The Expert Review

(Español) Te explicamos las claves de los modelos de Economía de la Experiencia de Cliente

0.88