Leading company in the management of
experiences in Spain and Latin America
Leading experience management company in Spain and Latin America
We want to continue growing and generating positive experiences for customers and employees. Transform with impact because every experience is an opportunity to make someone happy.
Life is made up of thousands of small experiences every day, at Izo we transform each of those interactions to make every customer leave with a smile. We believe that the sum of these daily experiences is a big part of everyone's life and that's why we want to do it right.
More than 20 years
Helping the main companies in Ibero-America to design and implement Customer and Collaborator Experience projects with a huge impact on their income statements
Consolidated agreements
And years-long partnership with the main technological players in the field of experience
A hybrid network of franchisees
With a presence in more than 20 countries with a hybrid network of highly trained franchisees in the field of experience management
More than 15 years of experience
Operating under a franchise model
Never before has there been such incredible growth in this type of service and Izo is the only company that combines and dominates the three major disciplines within the implementation projects of an Experience program: analytics, consulting and technology.
Izo is in the midst of an international expansion process and we are convinced that with strategic partners we can go further and faster.
+1000 customers They trust us
We are a group of professionals, passionate about the world of experiences, pioneers in Customer Experience strategies in Ibero-America. With our work, we contribute to improving the lives of millions of people, helping companies to transform the experience with their customers and employees.
Solidity
We offer you a solid, recognized and prestigious brand in the field of Experience Management.
backrest
We support you with a clear management system, methodologies and tools to boost your growth.
Culture
We promote synergies and a culture of Group vision to enhance your development.
Strategy
We establish the business strategy and design unique products and services that allow your economic growth, market development and differentiation.
Growth
We provide you with sustained economic growth that is faster and with less risk than in a traditional model.
“It is an exciting and enriching challenge to lead a company that is committed to
revolutionize the world of experiences, with a non-conformist, disruptive and
innovative, where people play a fundamental role in the development of our projects, where we use technology as a catalyst and where, with passion, involvement and methodology, we are able to help to successfully overcome the challenges of our clients.
For me, IZO represents the possibility of improving people's lives, a power of
transformation available to few.
We believe in what we do and we love it, for me, this is Izo”
José Serrano
CEO Izo Spain
More than 15 years in the group
“We have been working together with the Izo group for more than 12 years and we have managed to form a
A team that works every day to grow the Customer and Collaborator Experience in Latin America, although there were difficult times, like any new venture, I have always felt accompanied on this path.
And besides, today, after all these years, I can proudly say that we have seen
XM was born and grew in Chile and achieved a profitable business that can look to the future
with confidence, but always challenged to continue growing and innovating.”
Raúl Venegas
CEO Izo Chile
More than 10 years in the group
“In 2017, I had the opportunity to meet Izo and we talked about joining the
Group. [..] I have found a group of wonderful people, with an enthusiasm that has made me
infected, a super interesting level of business development and a value proposition
to the market that convinced me and, even better, to the customers as well. Start as
Business Partner has allowed me to gain market trust and knowledge of
portfolio to make the final decision and commit myself to the Izo group at 200%.
I really recommend it!”
Ricardo Lamy
CEO Izo Portugal
More than 5 years in the group