Helios, in collaboration with Quirónsalud, the leading Spanish-German healthcare group in Europe, set out to significantly improve women's experience during maternity leave. With the goal of designing a more satisfying and complete experience for mothers, they partnered with Izo to carry out a transformation project.

During a 4-day Design Sprint, teams from Helios, Quirónsalud and Izo experts came together to address the challenges and opportunities related to the motherhood experience. Every stage of the process was analyzed, from the moment a woman discovers that she is pregnant to her return to work after maternity leave. The objective was to identify areas for improvement and to develop innovative solutions that would respond to the needs and expectations of mothers.

Throughout the Sprint, 30 key learning workshops were held, where ideas were collected, knowledge shared and new opportunities explored. These workshops allowed teams to delve into the specific challenges of the motherhood experience and to generate creative and effective solutions.

As a result of the collaborative design process, a series of improvements, innovation systems and good practices were developed to transform the motherhood experience at Helios and Quirónsalud. These improvements included everything from the implementation of new services and resources for mothers to the optimization of internal processes to ensure more complete and personalized care.

The collaboration between Helios, Quirónsalud and Izo culminated in a more positive and enriching motherhood experience for women who rely on these health groups for their medical care. This project not only improved maternal satisfaction, but it also strengthened the reputation of Helios and Quirónsalud as leaders in maternal health care in Europe.