Philip Morris, one of the leading companies in the global tobacco industry, recognized the importance of customer experience management (CEM) as a crucial element for its long-term success.

Club La Nación, the renowned benefits program associated with the prestigious newspaper La Nación in Argentina, set out to improve the experience of its members to strengthen their relationship and loyalty.

DIA, a renowned international food distribution company, set out to improve the understanding of the needs and preferences of its customers to provide an exceptional shopping experience.

COOPEUCH, the leading cooperative bank in Chile with an extensive customer base, set out to revolutionize its customer experience to adapt to changing market demands and improve its competitive position.

BCI Chile, a leading Financial Services Corporation in the country, set out to strengthen its relationship with customers and improve their experience with its products and services.

Allianz, one of the leading insurance groups in Spain with a wide customer base, set out to improve the customer experience in the insurance renewal process.