VIVA, a leading telecommunications operator in Bolivia and part of the country's largest companies with more than 20 years of history, embarked on a Customer Experience Maturity Assessment (CEM) project in collaboration with Izo.

MAPFRE Spain, a leading insurance company in the Spanish market, embarked on a project to transform the customer experience with the collaboration of Izo.

With more than 30 years of experience in the Spanish market, Orange has established itself as one of the main mobile phone operators in the country.

Codere, one of the leading betting brands in Spain with a strong international presence, partnered with Izo to carry out an exhaustive diagnosis of the customer experience.

Col, a Colombian insurance company specializing in pensions and severance payments, set out to transform its cold postal communication into a more personalized and proactive experience for its customers.

Homecenter, one of the leading retail companies in South America, embarked on an ambitious customer experience transformation project in collaboration with Izo.