Claro, the leading company in the telecommunications sector in Argentina, faced the challenge of improving the experience of its customers in the process of repairing equipment.

Iberdrola, one of the world's leading energy companies, embarked on an ambitious project to transform the customer experience in collaboration with Izo, a firm specialized in this field.

The Bogotá Telecommunications Company (ETB), one of the leading companies in the sector in Colombia with almost two million customers, embarked on a project to transform the experience of its telephone channel in collaboration with Izo, a firm specialized in improving the customer experience.

Seguros Bolivar, one of the main operators in the insurance sector in Colombia, partnered with Izo to carry out an exhaustive diagnosis of the company's Support and Call Center service.

DIRECTV, one of the leading telecommunications companies in Colombia, partnered with Izo to design a multichannel strategy that would improve the quality of the service offered to its customers.

Liberty Seguros, a major insurance company in Colombia, partnered with Izo to carry out a Customer Journey Map project with the objective of improving the customer experience and strengthening its position in the market.