Experience Strategy Archives - IZO

Izo Solutions

Experience Strategy

Experience Strategy (XS) includes the different services and activities geared towards organizational transformation at a strategic level, with methodologies and projects adapted to the needs of all types of organizations, regardless of their size and Customer Experience strategy maturity level.

Workshops & Seminars

Impact on the transformation of your company through Workshops and Seminars on CX

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Assessment CEM

Diagnose the level of maturity of your company on CX based on our CEM Framework to define your strategic plan for CX.

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CX Strategy

Define your Customer Experience Strategy and your Experience Promise for your customers.

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Governance CEM

Design your management system and governance model for CX.

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Experience Economics

Build your Economics of the Experience model to calculate the impact of your CX initiatives and investments.

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