Impactful transformation
of your customer and
employee experience.

We measure, design and transform experiences
to impact on your business results.

Let’s Talk!

Impactful transformation
of your customer and
employee experience.

We measure, design and transform experiences
to impact on your business results.

Let’s Talk!

We are experts on customer and employee experience.

IZO is a global consultancy and technology service company that help organizations manage and transform experiences. We have the transformation power of a big Company with the heart and mindset of a startup.


Some of our customers


Insights

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Customer Experience: The Final Salvation

What if I tell you there is an industry not suffering from Coronavirus? At least not facing the worst of the virus but reinventing a new world full of opportunities....

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The Experience Battle: Netflix vs. Spotify

Indeed, they are very different business, but both brands compete for our leisure budget and face the same challenge everyday: connect their audiences and help them find content that fits...

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10 best practices in VOC programs: from data to insight

The VOC programs have undergone a radical transformation, from a "I ask you, when I want and how I want", to the current "I listen to you, whenever you want...

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How to improve the customer experience without investing?

Managing the 4D: the Time If you like science fiction, you’ve probably lined up to see “Interestelar”. Half of you hated it, the other half, loved it. In either case,...

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