IZO defines Customer Experience as a complete value proposal which is based on your brand promise and it is specified on all the interactions with your company. Our passion is to help you transform each interaction with your customers into a memorable moment, generating a direct impact on your business results.
We offer solutions with an innovative approach, adapted to your environment’s needs, grouped into analytic, consulting and technology solutions. From our business unit, IZO Insights, we give you international reference indicators such as the Ibero-American customer experience index, best known as BCX (Best Customer Experience).
Managing your brand is really about managing the relationship between people and your company; relationship which are driven by emotional components. IZO provides you a new way of understanding your brand measuring and analyzing the emotional impact of your customers’ experience.